Go Digit General Insurance Limited is a new-age private general insurance company in India, known for its digital-first approach and simplified insurance processes. Established in 2016, the company is backed by Fairfax Financial Holdings, a Canada-based diversified financial services group with global insurance operations. Despite being a relatively young player in the Indian insurance landscape, Go Digit has swiftly emerged as a prominent and trusted name, driven by its innovative products, transparent operations, and user-friendly technology platforms.
Corporate Overview
Go Digit operates under the regulatory oversight of the Insurance Regulatory and Development Authority of India (IRDAI) and has strategically positioned itself as a disruptor in the traditional insurance ecosystem. The company’s business philosophy centers on simplifying insurance—making policies easy to understand, buy, and claim. Go Digit has a pan-India presence, supported by a robust network of partners, digital channels, and an expanding team of agents and intermediaries.
Product Portfolio
Go Digit General Insurance offers a comprehensive portfolio of general insurance products, including motor, health, travel, property, and commercial insurance solutions. Its health insurance offerings are designed to meet the diverse medical and financial needs of individuals, families, and corporate clients. Key health insurance products include:
Digit Health Care Plus Policy: A customizable plan with coverage for hospitalization, daycare procedures, mental illness, organ donation, and maternity benefits.
Digit Arogya Sanjeevani Policy: A standardized, affordable health insurance product in compliance with IRDAI guidelines, offering essential healthcare coverage with sum insured options up to ₹5 lakh.
Critical Illness Policy: Provides lump-sum payout upon diagnosis of major illnesses such as cancer, heart attack, stroke, and kidney failure.
Super Top-up Health Insurance: Enhances coverage beyond a deductible limit, ideal for policyholders seeking additional protection over an existing health plan.
Group Health Insurance: Tailored solutions for startups, SMEs, and corporates with flexible benefits and pricing.
Key Features and Differentiators
Digital-First Model: Seamless end-to-end digital journey from policy purchase to claims processing through web and mobile platforms.
Fast and Paperless Claims: Simplified claim intimation and settlement processes with high approval rates and industry-leading turnaround times.
No Jargon Policy Documents: Easy-to-understand language in all policy documents, promoting transparency and customer confidence.
24x7 Customer Support: Round-the-clock assistance through digital channels, including WhatsApp, enhancing convenience for policyholders.
Customizable Coverage Options: Wide range of add-ons and flexible sum insured limits allow policyholders to tailor policies as per their specific needs.
Financial Strength & Market Position
Go Digit has demonstrated robust growth since inception, with steadily increasing Gross Written Premiums (GWP) and a growing customer base. The company reported a strong solvency ratio, reflective of its sound financial health and underwriting discipline. Its innovative approach has been recognized through multiple industry accolades, including being named among the top fintech disruptors in India.
Strategic Direction
Go Digit aims to deepen its presence in India by focusing on technology-driven efficiency, customer-centric innovation, and scalable distribution models. The company is actively expanding into tier-2 and tier-3 markets while continuously enhancing its product suite to cater to evolving customer needs. With a strong investor backing, agile operations, and a clear commitment to simplicity and transparency, Go Digit is well-positioned to redefine the future of general insurance in India.
